Frequently Asked Questions

Useful resource for addressing common inquiries and providing helpful information to tenants.

application & approval process

What documents are required to apply for an apartment?

You will need 2 of your most recent paystubs and photo identification.

How long does the application process take?

In most cases the application will be completed with in 24 hours.

What is the criteria to be approved for an apartment?

You will need to meet the income requirement, meet the required credit score, have verifiable employment and good landlord history.

Lease Information

What is the length of the lease?

Our standard leases at move in are one year.

What is the policy on renewing a lease?

You will be notified approximately 90 days before your lease expires and will be given options for a renewal at that time. If problems have arisen during tenancy, a lease may not be renewed.

What is the policy on visitors and access to the property?

Tenants are responsible for their visitors. We ask all visitors be respectful of the tenants and of the property.

Leasing Offices

Is there a leasing office on site?

Please ask your Property Manager where the office for your building is located.

What are the hours of operation?

Please ask your Property Manager regarding the office hours.

Rent Payment

How can I pay rent?

What is the rent due date?

Rent is due on the first day of each month.

Is there a grace period for rent payments?

Yes, there is a 5 day grace period, any rent received after the 5th day of the month will be considered late.

Can I pay rent online, and if so, what payment methods are accepted?

Rent can be paid through your portal on Appfolio by ACH, Credit Card or Electronic Cash Payment.

What is the late fee for rent payments?

10% of the monthly rent.

Other Services

Do you allow pets?

Please ask the Apartment Manager if the building allows pets, as some do and some do not.

Are there any additional services provided, such as laundry facilities or dry cleaning services?

If the building does not have washer and dryers in the unit, there is a community laundry room(s) on site.

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